Qiantangtec.com Privacy Statement

Last updated: February 14, 2025

We value your privacy and are committed to protecting your personal information. This Privacy Statement explains how Qiantangtec.com and its affiliates (collectively, “Qiantang”) collect, use, and share your personal information when you interact with our websites, apps, physical and online stores, and other Qiantang Services.

By using any Qiantang Service, you agree to the practices described in this Privacy Statement.

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1. What Information Do We Collect?

• Information You Provide

We collect and store any information you voluntarily provide when using Qiantang Services. You may choose not to provide certain details, but this may limit your ability to use some of our features.

• Automatic Information

We automatically collect certain information, such as:

• Interactions with our websites, apps, and products

• Device/browser data via cookies and unique identifiers

• In-store activity (using cameras, sensors, etc.)

• Information from Other Sources

We may obtain updated contact or delivery information from third parties (e.g., shipping carriers) to improve service and ensure accurate delivery.

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2. How Do We Use Your Information?

We use your personal information to:

• Process and deliver orders

  (e.g., payments, confirmations, shipping updates)

• Operate and improve services

  (e.g., performance analysis, troubleshooting)

• Provide personalized experiences

  (e.g., recommendations, tailored promotions)

• Enable voice, image, or camera services

  (e.g., for smart features and user requests)

• Meet legal obligations

  (e.g., identity verification, financial regulations)

• Communicate with you

  (e.g., via phone, email, SMS, or live chat)

• Serve interest-based advertising

  (without using personally identifiable data)

• Prevent fraud and manage credit risk

  (e.g., credit scoring, suspicious activity detection)

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3. Cookies and Tracking Technologies

We use cookies, pixels, and other identifiers to:

• Recognize and remember you when you return

• Store preferences and track shopping cart items

• Provide personalized ads and content

• Analyze service performance

• Enhance security and prevent fraud

You can control cookies through your browser settings. Note that blocking cookies may limit functionality (e.g., login, checkout).

Third parties such as analytics providers, ad networks, and social platforms may also use cookies while interacting with Qiantang Services.

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4. Do We Share Your Information?

We do not sell your personal information. We may share it in the following situations:

• Transactions Involving Third Parties

For example, when you:

• Buy third-party products

• Use co-branded services

• Install third-party apps or integrations

We only share relevant information to facilitate such transactions.

• Third-Party Service Providers

We employ vendors to:

• Deliver packages

• Send emails or SMS

• Process payments

• Provide customer support

• Manage analytics or marketing campaigns

These providers may access only the data needed for their function and must not use it for other purposes.

• Business Transfers

In case of a merger, acquisition, or asset sale, customer information may be transferred, subject to the original Privacy Statement.

• Legal Requirements & Protection

We may disclose your information to:

• Comply with laws

• Enforce Terms of Use

• Prevent fraud or protect users’ and Qiantang’s rights, property, and safety

This includes sharing data with other companies or enforcement agencies when required.

• Other Disclosures

If we share your personal information for reasons not listed above, we will notify you in advance and provide you the choice to opt out.